Privacy Policies
At penpencilbd.com, we are committed to protecting your privacy while providing you with high-quality stationery products and a smooth shopping experience. We value the trust you place in us, and we ensure that your personal data is handled with transparency and care. This policy explains how we collect, use, and safeguard your information when you interact with our website and services.
Maintaining Personal Privacy:
  1. We clearly explain why we ask for your personal details.
  2. We are transparent about how your data will be used (e.g., order processing, delivery updates, or offers).
  3. We only keep your information for as long as it is needed for business or legal purposes.
  4. We limit access to your information strictly to our support and service teams.
Information We Collect:
  1. Order Information: Your name, address, email, and phone number are required to process and deliver your stationery orders.
  2. Usage Data: We may collect anonymous information about how you browse our website to improve your shopping experience.
  3. Optional Information: If you sign up for newsletters or promotions, we will collect your email address for communication.
Id and Email Information
  1. We do not sell, trade, or share your personal information with third parties, advertisers, or banks. Your details are used solely for completing your stationery purchases and customer support.
  2. In rare cases, we may disclose your information if required by law, regulatory authorities, or to protect our business and customers.
    Security of Data: We follow strict practices to keep your data secure:
    1. Encryption of Data
    2. Secure Servers
    3. Firewalls
    4. Password Protection
    5. Limited Retention: We only keep your order history and contact information for as long as necessary. Payment information is not stored by us.
Your Privacy Rights
  1. Right of Access: You can request access to the personal information you’ve shared with us.
  2. Right to Correct: You may contact us to correct any inaccuracies in your stored information.
  3. Right to Withdraw: You may request deletion of your personal data at any time by contacting us through official channels.
  4. Contact Us: If you have any questions or concerns about this privacy policy, please email us at info@penpencilbd.com.